Placing Personal Tutoring in Context – Dealing with Crisis

This CPD theme looks at how Personal Tutors at King’s College London use resources and processes to deal with crisis situations. Academics at other institutions will of course want to develop processes specific to their local circumstances, however, these resources can be used as an illustrative example.

Further films Further resources

Placing Personal Tutoring in Context - Dealing with Crisis

Levels of Risk
1 minute

This video from King’s College London demonstrates how different levels of risk are identified and referred to the relevant support services.

Emergency
30 seconds

This video from King’s College London highlights the importance of alerting the emergency services in cases of immediate risk.

Student At Risk Process
1 minute

This video from King’s College London offers an overview of their Student At Risk process from a Personal Tutor point of view.

Types of Risk
1 minute

This video from King’s College London shows how types of risk are identified.

Training
2 minutes

This video from King’s College London details types of training available to Personal Tutors, and that which could be developed in collaboration with mental health services to further support the role

Supporting student mental health at the University of Portsmouth
12 minutes

Pam Ringland, Senior Mental Health Advisor at the University of Portsmouth

Further Resources

How to Signpost

This document gives suggested phrases for Personal Tutors to use when signposting, to demonstrate to students that they have their best interest at heart when they refer them to a different service or form of support

King’s Personal Tutor Portal – signposting for concern, risk & emergency

This document shows the features of the King’s College London Personal Tutor Portal that allows staff to easily find information and resources to signpost students to in times of crisis, or any level of support.

An overview of the Senior Tutor and Personal Tutor relationship, and the role they play when a student is in crisis
University of Sheffield – In Crisis? Webpage
University of Sheffield – Counselling Service, Immediate Support Webpage
Victim Support Website