As College Senior Tutor at King's College London I am the institutional lead for personal tutoring and the academic lead for student support and welfare. In the last three years, I have undertaken a review of personal tutoring at King's College London and have introduced new resources, training and support for personal tutors. With this project, I am interested to understand more about the impact that personal tutoring can have on student engagement and success, particularly for our non-traditional or fragile learners. Equally, as an experienced personal and senior tutor, I am keen to explore further how we can conceptualise and operationalise personal tutoring to recognise the many demands on an academic/teacher's time in a work-intensive university environment, so that we can support and reward effective practice.